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Automated system status information & service announcements

This page is automatically updated to provide live information regarding our current system status. As it it produced and maintained by automated processes, this is the first place you should look if you think there is an issue with one of our services. A problem will most likely be listed here at the same time we are being made aware of it. This page provides data in real time. Please check here before calling support. It is most likely we are already aware of the issue.

NO problem, without exception, should last a long period. Should you not have have a response from support within 24 hours, please resubmit your request. Support calls can be logged via the support centre.

System announcements that may affect service will be made here. If you'd like to be notified by email of scheduled maintenance click here whilst logged in. You can also subscribe to the RSS feed for this page.

Service announcements
Time Comment
2012-02-04 09:50:00 A router failure has caused issues for us at one site.  This is now resolved.  This router will be replaced.
2012-02-03 19:20:00 The earlier issue seems resolved.  We will continue to monitor.
2012-02-03 16:20:00 In the UK there seems to be some significant packet loss at telecityredbus at the moment.  This is affecting connectivity to some servers for certain people.  This fault is outside of our network, but we are monitoring the issue and will update this notice once the problem seems to be resolved.
2012-02-00 00:00:00
2012-01-30 07:55:00 The router issue has been resolved.
2012-01-30 05:50:00 There is a problem with a router affecting POP/IMAP services at the moment. An engineer is currently on route to the site.

Automatically generated system status
HostMonitor report

HostMonitor Report
Generated on 09/02/2011 at 20:20:30
Time zone: GMT 0:00 London, Dublin, Casablanca

Uptime figures presented here are approximate. Timeouts from the testing server are reflected in the above stats, even though the server may still be up at the time. Single failures of dns or mail servers should not cause issues.

What is 'UpTime'?

Test name Status Alive % Total time Status changed at Ack comment
Folder: Root\Website\
 DNS: Recursive 1   Host is alive   99.83 %   470 days 17:32:43   20/01/2011 10:44:18    
 DNS0   Host is alive   99.49 %   470 days 21:35:04   08/02/2011 23:47:51    
 DNS1   Host is alive   99.50 %   470 days 17:27:47   16/01/2011 02:35:01    
 DNS2   Host is alive   98.79 %   470 days 17:34:30   08/02/2011 23:19:19    
 DNS3   Host is alive   99.68 %   470 days 06:33:51   09/02/2011 15:19:46    
 DNS4   Host is alive   99.79 %   470 days 19:28:35   09/02/2011 15:57:33    
 MAIL: POP3   Host is alive   99.69 %   470 days 19:58:02   03/02/2011 16:54:49    
 MAIL: Primary mail server   Host is alive   98.49 %   470 days 22:49:53   09/02/2011 15:57:14    
 MAIL: Secondary mail server   Host is alive   97.44 %   470 days 09:25:25   09/02/2011 15:57:02    
 WWW: Webmail   Host is alive   99.74 %   471 days 12:23:16   02/12/2010 00:35:10    
Mail queue processing times

As microtech goes to far more effort than most providers to protect you against spam and viruses, there is obviously some processing time for each email. This processing time is generally about 3 seconds per email. Whilst we aim to keep the delay of delivery of messages to an absolute minimum, should delivery times increase due to extreme volume or other reasons, the current estimated time to clear _all_ outstanding emails in our queue will be listed here. Most of the time we expect this to be several seconds.

Based on the number of messages currently in our queue and the number of servers currently operational, we estimate that incoming mail will be delayed by approximately 4 seconds due to spam and virus processing.


Interesting statistics
Interesting stats