When enabling static DNS via the 'enable dns for a domain' option, or when transferring a domain name, you can choose the option to 'Automatically transfer existing DNS information'. This helps move domains that are already have dns running elsewhere by attempting to transfer any existing dns information into a new zone file on our dns servers.

It is important to note that this may not be possible due to restrictions on the existing system, but our systems will take a 'best guess' in any case using publicly available information. This facility works in the following manner

1. We attempt to get a zone transfer from each of the current authorative dns servers. This is the most effective and accurate way to transfer your zone. It enables us to see every record that has been configured and ensures the zone will be completely transferred. This option is sometimes not available due to zone transfer restrictions on other dns servers.
2. If option 1 fails, we poll all the common records that should be available for any publicly available domain name such as 'www', 'smtp', 'pop', etc, including the current MX records, and add them to your zone file. This option will not find any records that are not using common names, but it should save time and bring across any records that are ordinarily used for your website and email.
3. If neither of the above can be completed we will setup the zone with your default zone file
4. If you do not have a default zone file, a simple, minimal zone file will be created for this domain.

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