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Article ID : # Last review : 2006-07-12 09:47:00

You recieve error 0x800420CD when checking your email


Occasionally a user reports they are receving the same message several times and perhaps not getting new emails they know have been sent. Error 0x800420CD is often reported. This problem has been documented with Microsoft Outlook and a Microsoft knowledge base article (;EN-US;q303194) describes both the problem and the solution.

Making sure the "Leave message on server" option is NOT checked may also help.


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