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Article ID : # Last review : 2011-04-13 10:47:00

How to collect your backup email queue via POP3


The POP collection facility for the backup email service allows you to collect mail in your backup queues via any standard POP3 client.

In order to use this facility, you must enable the POP collection service on your backup email service queue. You can do this from the backup email management panel, by clicking the 'options' link. You will need to enable the 'enable POP collection of the backup queue' and ensure a valid password is assigned to the service. Once you have done this, you will need to configure any standard POP3 client with the following parameters

account name : your backup mx queue domain name, e.g.

password : the password you assigned on the backup email options page

port : 110

pop3 mail server :

outgoing email server : your local ISP or other outgoing email server (do not put here)

WARNING: Most pop clients delete email once it is downloaded. If you let this happen, then your email queue will be deleted as it is downloaded by the pop client! If you do not want this to happen, make sure you enable the option similar to 'leave mail on server'. This will ensure that your pop client does not delete email from the backup email queue, and it will still be delivered to your main host when it comes back online.

Notes: On some mail clients like 'Outlook Express', there is a very short timeout of 30-60 seconds. Due to the fact there can often be thousands of mails in the backup email queue we recommend this timeout be increased to the maximum possible. In outlook express this is done in the advanced options of the email account by sliding the timeout slider all the way to the right.



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